The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“My room was impressively spacious and impeccably clean, creating a relaxing oasis during my stay.” view full review
Great Bedding
“The bed sheets and towels felt luxurious and were impeccably clean, ensuring a comfortable night's sleep.” view full review
Delicious Breakfast
“The breakfast spread was good, with a variety of hearty options that fueled my day perfectly.” view full review
Great Value
“While amenities were basic, the overall level of cleanliness and value for money made my experience truly worthwhile.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
24-hour reception
No pets allowed
Coffee shop
Services
Room service
Housekeeping
Laundry
Grocery shopping service
Welcome drink
Dining
In-room breakfast
Restaurant
Special diet menus
Children
Children's menu
Spa & Leisure
Garden area
Room features
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Show more
Location
Avenida Las Americas 5-96A, Zona 9,
Quetzaltenango,
Guatemala,
09001,
Quetzaltenango
Map view
Avenida Las Americas 5-96A, Zona 9,
Quetzaltenango,
Guatemala,
09001,
Quetzaltenango
City landmarks
Quetzaltenango
Parque Centro America
2.7
km
Park
Zoo Minerva
840 m
Quetzaltenango
Tecun Uman Monument
3.0
km
Quetzaltenango
Minerva Temple
810 m
4a Calle & 19a Av
Museo Ixkik'
1.5
km
4a Calle & 19 Av
Museo del Ferrocarril de los Altos
1.5
km
Market
Mercado La Terminal
610 m
Testigos de Jehova
720 m
Templo de La Iglesia de Jesucristo de los Santos de los Ultimos Dias
740 m
Iglesia Cristiana Jesucristo Es Rey
780 m
Event hall
Club de Leones Quetzaltenango
800 m
Condado Santa Maria
810 m
Iglesia Filadelfia
840 m
Church
San Nicolas Church
2.1
km
Iglesia Catolica Fraternidad Misionera
940 m
Iglesia Mormona
960 m
Calle
Municipal Theater
2.2
km
Casa de Oracion
1.1
km
Nueva Uncion
1.2
km
Agua Viva
1.2
km
Catedral del Espiritu Santo
2.3
km
Club Exces
1.2
km
Ministerios Ven Senor Jesus
1.2
km
Church
Iglesia Sagrada Familia
1.2
km
Mall
Centros Comerciales Pradera Xela
1.3
km
Templo de San Jose Apostol
1.3
km
Iglesia Manos que Siembran
1.3
km
Iglesia Mision Evangelica Sion
1.3
km
Iglesia Vision Biblica
1.4
km
4a Calle & 19a Av
Railway Museum Los Altos
1.8
km
Nearby
Park
Zoo Minerva
320 m
Mall
Centros Comerciales Pradera Xela
270 m
Restaurants
San Martin Bakery
1.1
km
Avenida Las Americas
El Rinconcito Espanol
540 m
Calle 9a
Albamar Las Americas
790 m
Restaurant
Shai Long Restaurant
1.1
km
Diagonal 2 30-79 Ofibodega 19
Tamal-ON
600 m
0 Calle 33-34 zona 8
Tentazioni
1.3
km
2da Calle 5-51 Zona 9
Pizzeria Fornello
940 m
5ta. Avenida 2-25 Zona 9
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
clean
friendly staff
no heating
location at the back
8.0/10
Great
Rooms
8.1
Location
8.8
Service
8.9
Dining
7.2
Guest reviews
8.0/10
based on 20 reviews
7.8
7.8/10 based on 90 reviews
Alfred
United Kingdom,
June
2024
8.6/10
The hotel offers spacious and very clean rooms but lacks a heating system. The service is attentive and helpful, going above and beyond to assist guests. The location is ideal, with easy access to good restaurants and shopping. However, the absence of a heating system may be inconvenient during colder seasons.
Rooms
8.0
The rooms are spacious and very clean, but unfortunately, there is no heating system.
Service
9.0
The staff is happy to help with any issues you may have and provides excellent service.
Location
9.0
The hotel is in a good location, close to great restaurants and shopping.
Dining
5.0
Facilities
5.0
Paul
United Kingdom,
May
2024
8.6/10
The hotel's rooms are spacious and very clean, located at the back of the property. The service is outstanding, always willing to assist with any issues. The location is ideal, close to good restaurants and shopping. The dining experience is delightful with homemade preserves. The facilities are top-notch, offering everything you need for a comfortable stay.
Rooms
8.0
The rooms are spacious and very clean, located at the back of the property.
Service
9.0
The service is outstanding, always willing to assist with any issues. I even had a pleasant surprise when they came into the room while we were checking out to return a forgotten key.
Location
9.0
The hotel is in a good location, close to good restaurants and shopping.
Dining
8.0
The dining experience is delightful with homemade preserves.
Facilities
9.0
The facilities are top-notch, offering everything you need for a comfortable stay.
Elizabeth
United States,
April
2024
8.6/10
I had a pleasant stay at the hotel. The rooms were spacious and very clean, which I truly appreciated. The service was excellent and the staff was always happy to help with any issues. The location was great, close to good restaurants and shopping, making it convenient for exploring the city. However, I was a bit disappointed that the rooms at the back had no heating system.
Rooms
8.0
The rooms are spacious and very clean.
Service
9.0
The staff is happy to help with any issues you may have.
Location
9.0
The hotel is in a good location, close to good restaurants and shopping.
Dining
8.0
I didn't dine at the hotel, but I heard they offer delicious oysters.
Facilities
9.0
The hotel offers various facilities like room service and laundry.
Duncan
United Kingdom,
April
2024
9.0/10
I had a wonderful stay at the hotel! The rooms were spacious and very clean, making my accommodation extremely comfortable. However, I was disappointed that there was no heating system available. The service was top-notch, and the staff went out of their way to help me, even noticing I had forgotten my key while checking out. The location was perfect, close to excellent restaurants and shopping areas to explore. The facilities were well-maintained, providing a seamless experience overall.
Rooms
9.0
I found the rooms to be spacious and very clean, ensuring a comfortable stay.
Service
9.0
The staff was happy to help with any issues, and their attention to detail was impressive.
Location
10.0
The hotel is in a great location, right in the heart of the main street, providing easy access to fantastic dining options and shopping areas.
Dining
8.0
I enjoyed local fruits during my stay, which added a nice touch to my overall experience.
Facilities
9.0
The facilities were well-maintained, contributing to a pleasant stay.
Kathy
United States,
April
2024
7.8/10
I had a pleasant stay at this hotel. The rooms were spacious and very clean, providing a comfortable environment. However, I did notice there was no heating system, which could be a downside during colder seasons. The location at the back was quiet and peaceful, perfect for a relaxing getaway.
Rooms
9.0
The rooms were spacious and very clean.
Service
8.0
The staff was helpful and attentive. They even came to our room while we were checking out to return a key we had forgotten.
Location
7.0
The hotel is tucked away at the back, offering a tranquil setting away from the hustle and bustle. It may not be in the very heart of the city, but it provides a quiet retreat.
Dining
5.0
Facilities
7.0
The hotel offers various services such as room service and laundry facilities, making the stay convenient and hassle-free.
clean
no heating
Jack
United Kingdom,
March
2024
8.2/10
The hotel offers clean and spacious rooms, but lacks a heating system at the back. The service is attentive and helpful, going the extra mile to assist with any issues. It enjoys a prime location on a bustling main street, close to tourist hotspots and local dining options. The dining experience highlights traditional Marche products, while the facilities are well-equipped for a comfortable stay.
Rooms
8.0
I found the rooms to be very clean and spacious.
Service
9.0
The staff is happy to help with any issues and provides excellent service.
Location
9.0
The hotel is in a good location on a main street, close to great restaurants and shopping.
Dining
7.0
I enjoyed the traditional Marche products served at the dining options.
Facilities
8.0
The facilities are well-equipped to meet guests' needs during their stay.
Basil
United Kingdom,
March
2024
7.6/10
I had a mixed experience at this hotel. On the upside, the rooms at the back, although lacking a heating system, were impressively clean and spacious. The service was attentive, as they even caught us forgetting our key during check-out and were willing to help with anything. However, the location was average without much in the immediate vicinity. Despite that, the hotel made up for it by offering a grocery shopping service, which was convenient for grabbing a bite to eat around the area. Unfortunately, the lack of dining options or visible nearby attractions left a bit to be desired.
Rooms
8.0
The rooms at the back had no heating system but were very clean and spacious.
Service
9.0
The staff was happy to help with any issues, showing great attentiveness.
Location
7.0
The location was decent, with the main street offering limited immediate dining options.
Dining
6.0
There weren't many dining choices around the hotel, making it a bit inconvenient.
Facilities
8.0
The availability of services like room service and grocery shopping was a plus.
Callum
United Kingdom,
March
2024
8.0/10
I quite enjoyed my stay at the hotel. The rooms were spacious and very clean, which was a major plus, but unfortunately, there was no heating system. The location at the back was very clean and quiet, offering a peaceful environment to relax.
Rooms
8.0
The rooms were spacious and very clean.
Service
9.0
The staff is happy to help with any issues you may have, which was really nice. They even came to the room while we were checking out and noticed we had forgotten to take the key with us.
Location
9.0
The hotel is situated in a good location, real close to tourist locales in zone 1. It's also close to good restaurants and shopping areas.
Dining
7.0
I didn't have a chance to dine in the hotel but heard they have delicious home-made jams.
Facilities
7.0
The facilities in the hotel were adequate, although I wish there was a heating system in the rooms. Otherwise, everything was well-maintained and convenient.
Anna
United States,
January
2024
8.0/10
My stay at the hotel was a mix of positives and negatives. The rooms were very clean and spacious but lacked a heating system, making it a bit chilly at times. The service was exceptional, with staff going out of their way to assist guests, although the absence of certain amenities impacted the overall experience. The location was convenient, surrounded by great dining options, but the lack of heating did put a slight damper on the stay.
Rooms
8.0
The rooms were spacious and very clean, providing a comfortable environment for relaxation.
Service
9.0
The service was top-notch, with staff always eager to help and ensure a pleasant stay.
Location
9.0
The hotel's location was ideal, with plenty of dining options around and easy access to various attractions.
Dining
7.0
Facilities
7.0
Stephanie
United States,
January
2024
8.2/10
The hotel offers spacious and very clean rooms, although they lacked a heating system at the time of my stay. The staff is happy to help with any issues you may have and even came to check on us when we forgot our room key. The location is excellent, close to good restaurants and shopping areas, albeit on a main street. The dining options were limited to a snack menu, and the facilities were well-kept. The price for the stay was reasonable, offering good value for money overall.
Rooms
8.0
The rooms are spacious and very clean, but there was no heating system.
Service
9.0
The staff is happy to help with any issues you may have and are attentive, checking on guests even during check-out.
Location
9.0
The hotel is in a good location, close to tourist locales in zone 1 and surrounded by great dining and shopping options.
Dining
7.0
Limited dining options with only a snack menu available.
Facilities
8.0
The facilities are well-kept and sufficient for a comfortable stay.
Adam
United States,
January
2024
8.4/10
The hotel I stayed in had very clean and spacious rooms, but unfortunately, there was no heating system. The service was excellent, with staff willing to help with any issues, and the location was perfect, close to good restaurants and shopping. The dining options included gluten-free products, and the facilities were top-notch.
Rooms
8.0
My room was very clean and spacious, providing a comfortable stay.
Service
9.0
The staff at the hotel were attentive and always ready to assist with any requests.
Location
9.0
The hotel's location was ideal, being close to great dining and shopping options.
Dining
7.0
The dining experience included gluten-free products, catering to various dietary needs.
Facilities
9.0
The hotel offered excellent facilities to ensure a pleasant stay.
David
United Kingdom,
December
2023
8.2/10
The hotel offers spacious and very clean rooms, but lacks a heating system. The location is great, close to good restaurants and shopping, and the service is attentive and helpful. The dining options are limited but satisfactory. Overall, a comfortable stay with a few minor drawbacks.
Rooms
8.0
The rooms were very clean and spacious, but unfortunately, there was no heating system.
Service
9.0
The staff is happy to help with any issues you may have and provided attentive service.
Location
9.0
The hotel is in a great location, close to good restaurants and shopping options.
Dining
7.0
Facilities
8.0
Nick
United Kingdom,
November
2023
8.0/10
The hotel is located in a main street, very close to good restaurants and shopping spots. The rooms are spacious and very clean, but unfortunately do not have a heating system. The staff is happy to help with any issues you may have and even noticed when we forgot the key in the room during check-out. The location is great, real close to tourist locales in zone 1. The facilities are satisfactory.
Rooms
8.0
The rooms are spacious and very clean, but had no heating system.
Service
9.0
The staff is happy to help with any issues you may have and went the extra mile to assist us during check-out.
Location
9.0
The hotel is in a main street, very close to good restaurants and shopping spots. The location is great, real close to tourist locales in zone 1.
Dining
7.0
Facilities
7.0
The facilities provided meet the basic needs of a traveler.
Carol
United States,
October
2023
8.0/10
I had a pleasant stay at the hotel. The rooms were spacious and very clean, providing a comfortable atmosphere. The service was exceptional, with staff willing to help with any issues that arose. The location was convenient, close to various restaurants and shopping centers. However, the lack of a heating system at the back of the rooms was a disadvantage.
Rooms
8.0
The rooms were spacious and very clean, offering a comfortable stay.
Service
9.0
The staff was happy to assist with any issues I had and even went the extra mile to ensure I didn't forget my key when checking out.
Location
9.0
The hotel is ideally situated in a main street, making it easy to access good restaurants and shopping areas.
Dining
7.0
I enjoyed dining options around the hotel, but I did not find the raw fish appealing.
Facilities
7.0
The facilities were adequate for my needs, but the absence of a heating system at the back of the rooms was a downside.
Reginald
United Kingdom,
September
2023
8.0/10
I had a pleasant stay at this hotel. The rooms at the back were spacious and very clean, providing a comfortable environment. However, a lack of heating system was a downside. The service was exceptional, with attentive staff willing to assist with any issues that arose. The location was convenient, surrounded by good restaurants and shopping options. Overall, the facilities were satisfactory, meeting my basic needs during my stay.
Rooms
8.0
The rooms at the back were spacious and very clean, offering a comfortable stay.
Service
9.0
The service was excellent. Staff went above and beyond to assist us, even noticing we had forgotten our key during check-out.
Location
9.0
The hotel is conveniently located, making it easy to access good restaurants and shopping areas.
Dining
7.0
Facilities
7.0
The facilities provided met my needs, although no specific details were highlighted.